Polkadog Rewards Customer FAQ
Why is this changing?
Fish & Bone Boston is now Polkadog! You’ll still find the same trusted products and friendly service you love, with even more ways to save, more perks, and one easy rewards program.
What happened to my old Fish & Bone or Astro rewards?
We’ve already moved them over! Any unredeemed loyalty points or punch card progress you had from Astro or Fish & Bone has been converted into Polkadog Rewards points, with a little bonus added to thank you for sticking with us.
Do I need to do anything to activate my rewards?
Make a purchase to activate your new rewards account. You can also opt in to Polkadog Rewards HERE or in store. Your points will be ready to use the moment you do.
Do I get anything for joining the new program?
Yes! You’ll receive 200 bonus points after your first purchase, which equals $5 off your next purchase!
How do I make sure I don’t miss deals or offers?
Opt into our SMS program for exclusive promos and early access to new products!
Follow us on Instagram (@polkadog) for brand news, events and other fun content!
Where can I use my rewards?
Your Polkadog Rewards points and discounts are valid in any of our 10 stores in the Greater Boston area as well as online at Polkadog.com. Everything syncs automatically once you opt in. See https://www.polkadog.com/pages/bakeries for store locations.
Here's what's waiting for you:
✅ 200 bonus points just for switching (that’s $5 off your next purchase, no catch!)
✅ Your past loyalty + Astro progress are already converted. We’ve turned your old punch cards into Polkadog Rewards points, with a little extra added for good measure.
✅ 10% off ALL dog & cat food through December 31, 2025. Every bag, every brand, no codes required.
✅ 10% off ALL Polkadog treats, also through the end of the year.
✅ In-store sales happening all the time.